Contact Us

Before Contacting Us

Please check if your question is already answered in our resources:

What We Can Help With

What We Cannot Help With

Why No Direct Email?

Most sites list an email address. We don't. Here's why that makes sense for darknet education.

Email Isn't Secure

Standard email travels unencrypted by default. Subject lines always visible. Metadata exposes communication patterns. Server providers can read everything.

"But what about PGP-encrypted email?" you ask. Better. Still not ideal. Email addresses themselves create identifiers. Your email provider knows you contacted us. Our provider knows we received contact. Metadata leaks information even when content stays encrypted.

For truly sensitive communications, better options exist. Encrypted messaging through Tor. Disposable email addresses. Dead drop systems. Email creates unnecessary traces.

Email Attracts Wrong Questions

Open email invites questions we can't safely answer. "Where can I buy X?" "Can you recommend vendor Y?" "Help me access market Z?"

These questions cross legal lines. We provide general education. We don't facilitate specific transactions. Email makes that boundary harder to maintain.

Public contact through Tor-based systems creates natural friction. People think before reaching out. They check guides first. They verify their question hasn't been answered already.

Protecting Both Sides

Email address on this site creates target for investigations. "Who contacted torzon-hub@example.com?" becomes subpoena material. We protect ourselves by not creating that data.

We protect you similarly. No email means no records of who reached out. No metadata linking your identity to darknet education site. Your questions remain private.

This isn't paranoia. This is realistic threat modeling. Darknet-related sites face scrutiny. Minimizing communication records makes sense for everyone involved.

How to Actually Contact Us

No email doesn't mean no communication. Multiple channels exist for different purposes.

For Content Corrections

Found an error in our guides? Outdated information? Technical mistake? Report through community forums where we maintain presence.

Dread forum (Tor-based Reddit alternative) has Torzon Darknet Hub discussion threads. Post corrections there. We monitor daily. Response time typically under 48 hours.

Include specific details. Which page? Which section? What's wrong? What should it say? More detail means faster fixes. Screenshots help if technical error.

For General Questions

Check guides first. Seriously. We wrote 50+ detailed guides covering most common questions. Search function works. Use it.

Still need help? Forums again. Post your question. Community members often answer before we do. Multiple perspectives help more than single responses.

"I already read the guide but don't understand X" gets better responses than "how do I Y?" Show you made effort. Get better help.

For Security Concerns

Discovered vulnerability on our site? Security issue in our code? Potential phishing operation impersonating us?

Contact requires PGP encryption. Our public key available on about page and various trusted forums. Encrypt message describing security concern. Post encrypted message on forum tagging our account.

We take security reports seriously. Response within 24 hours for critical issues. Public disclosure coordinated after fixes deployed. Responsible disclosure appreciated and rewarded with credit (if you want it).

For Partnership Inquiries

"Partnership" means what exactly? We don't affiliate with markets. Don't accept sponsorships. Don't do paid reviews. Most "partnership" offers get declined.

Legitimate collaboration opportunities: security research sharing, content translation, community project coordination. These we consider.

Reach through forums with detailed proposal. Explain what you offer. What you request. Why it benefits community. Vague partnership requests ignored.

Communication Best Practices

Want quick, helpful response? Follow these guidelines.

Be Specific

Bad: "Torzon market doesn't work."
Good: "Torzon market login returns '2FA verification failed' error despite correct code. Using version 13.0.9 of Tor Browser. Started happening yesterday."

Specific problems get specific solutions. Vague complaints get vague suggestions. Details matter.

Show Your Work

"I can't set up PGP" gets different response than "I followed PGP guide through step 4, but Kleopatra shows 'invalid key format' error when importing. Screenshot attached."

Showing what you tried helps us understand where process broke. Saves several back-and-forth messages. Gets problem solved faster.

Respect Boundaries

We answer: "How does Torzon escrow work?"
We don't answer: "Can you put me in touch with Torzon vendor X?"

We answer: "What makes good OpSec for marketplace usage?"
We don't answer: "How do I avoid police when ordering drugs?"

Education versus facilitation. Clear line. We stay on education side. Questions crossing line get politely declined.

Maintain OpSec

Don't include real names. Don't mention specific locations. Don't discuss quantities or amounts. Don't share personal identifying details.

Your message happens through Tor. Good. Content should maintain similar security consciousness. Assume every message could become public. Write accordingly.

What to Expect for Response Times

We're volunteers running educational site. Not 24/7 support team. Set realistic expectations.

Urgent Security Issues

Site vulnerability? Phishing operation? Exit scam warning? Within 24 hours. Sometimes faster. We monitor constantly for critical security concerns.

Content Corrections

Factual errors? Outdated information? Technical mistakes? 24-72 hours. We verify reports before updating. Verification takes time.

General Questions

How-to questions? Clarification requests? Depends on complexity. Simple questions answered within days. Complex technical issues might take week or longer for thorough response.

Partnership Inquiries

Usually 1-2 weeks. We discuss internally. Research proposal. Check legitimacy. Most get declined politely. Those we accept get detailed followup.

No Response?

If week passes without reply, either we missed your message (forums get busy) or we're declining to answer (question crossed boundaries).

Polite follow-up acceptable after one week. "Following up on my previous message about X." Not before. We're not ignoring you. We're managing hundreds of community interactions.

We Actually Want Feedback

Not corporate politeness. Real feedback shapes this site.

"Your Torzon market review helped me avoid scam. Thanks." - These messages motivate continued work. Share them.

"OpSec guide misses important detail about X." - These messages improve content. Don't hesitate pointing out gaps.

"I disagree with your assessment of market Y because Z." - These messages challenge assumptions. Disagreement welcome if reasoned.

Community input made this site better repeatedly. First version had tenth the content. Half the accuracy. User feedback drove improvements.

Your experience matters. New users catch confusing explanations veterans miss. Experienced users spot technical errors newcomers overlook. All perspectives valuable.

Specific Feedback We Value

Market status updates: "Torzon market been down 3 days" helps us update status pages. Real-time information matters.

Guide improvements: "PGP tutorial step 5 unclear for Mac users" tells us exactly what needs fixing. Specificity helps.

New topic requests: "No guide exists for setting up Whonix" shows content gaps. We prioritize based on demand.

Technical corrections: "Your Monero wallet guide recommends outdated version" prevents spreading wrong information. Critical feedback.

Security warnings: "New phishing site copying your design at fake-torzon-hub.com" protects community. Immediate priority.

Common Mistakes to Avoid

These reduce chance of helpful response. Avoid them.

Asking for market links: We don't provide .onion URLs. Security and legal reasons. Guides explain how to verify links yourself.

Requesting vendor recommendations: "Which Torzon vendor sells best X?" crosses facilitation line. We won't answer.

Demanding instant responses: "Need answer in 1 hour for urgent order." We're volunteers. Can't guarantee timeframes.

Sharing identifying information: Never include real name, location, photos, or personal details. Protect yourself.

Asking already-answered questions: "How do I access Torzon?" - answered in multiple guides. Search first. Ask after.

Bottom Line on Contact

No email doesn't mean no contact. Multiple channels exist. Forums handle most communication. PGP encryption available for sensitive reports.

We respond to legitimate questions. Corrections get implemented. Security concerns addressed urgently. Community feedback drives improvements.

But we maintain boundaries. No market links. No vendor vouching. No facilitation of illegal activities. Education only.

Your OpSec matters more than convenient contact methods. Protect yourself first. Use Tor. Encrypt sensitive messages. Think before sharing details.

Three years running this site taught us: community collaboration creates better content than single-author approach. Your input matters. Corrections welcome. Criticism valued. Questions answered when appropriate.

Find us on Tor-based forums. Dread primarily. Other privacy-focused communities. Look for verified accounts. Check PGP signatures. Avoid impersonators.